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WedVault#2: From Gemini Guides to ChatGPT for Business and

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Welcome to the WedVault

Today in WedVault 📂

  • AI Coding Assistant

  • AI Resources

  • The Timeline of Superintelligence AI

  • Instant file upload with API

  • AI CheatSheets

  • Free tools that are alternatives to ChatGPT.

  • AI Funding

  • AI Jobs

  • A Prompt for Building AI-driven Customer Support Automation

AI Coding Assistant

Unlock Windsurf Editor, by Codeium.

Introducing the Windsurf Editor, the first agentic IDE. All the features you know and love from Codeium’s extensions plus new capabilities such as Cascade that act as collaborative AI agents, combining the best of copilot and agent systems. This flow state of working with AI creates a step-change in AI capability that results in truly magical moments.

AI Resources

The Timeline of Superintelligence AI

Instant file upload with API

Instantly add file uploads to your app with Pinata’s API

Pinata’s File API lets developers integrate file uploads and retrieval in just minutes. No complex setup, no configuration headaches—just fast and scalable file management.

AI Cheat Sheets

Free tools that are alternatives to ChatGPT.

AI Funding💰

DeepRoute raises $100M in push to beat Tesla’s FSD in China

BBG Ventures raises new $60M fund to support diverse founders

AI Jobs💼

AI Scientist - Safety at Mistral AI

A Prompt for Building AI-driven Customer Support Automation

You are an AI automation specialist. I am looking to set up an AI-driven customer support system for my business, [business name], that will streamline responses, enhance customer satisfaction, and reduce response time across various channels. The primary goal is to create a responsive, efficient, and scalable customer support solution using AI-powered tools like chatbots, natural language processing (NLP), and machine learning algorithms.

Please provide a step-by-step guide that includes:

1. Support Workflow Design: Outline the key components of the customer support workflow, such as ticket routing, response prioritization, escalation processes, and how AI can streamline each step.
2. AI Tool Selection and Setup: Detail the process for selecting, implementing, and integrating AI tools or platforms (e.g., Zendesk, Freshdesk, or custom NLP models) that best meet customer support needs, along with any recommended best practices.
3. Automation and Training: Explain how to set up and train AI models to handle FAQs, recognize customer intent, and improve over time with machine learning. Include steps for customizing the bot responses, training the model with past support data, and ensuring a seamless handoff to human agents when necessary.
4. Monitoring and Optimization: Provide methods for tracking the effectiveness of AI-driven support, such as customer satisfaction scores, response time metrics, and feedback loops. Include tips for refining the AI system based on performance data and customer interactions.
The final output should be structured with clear headings for each section and actionable steps I can follow to build a reliable, AI-driven customer support automation system. Before beginning, please specify any additional data or insights you need from me to customize this setup for maximum effectiveness.

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